Answers to the most frequently asked questions. Can't find your question? Please don't hesitate to contact us.
Vijfentwintig vragen die we het vaakst krijgen. Staat de jouwe er niet bij, bel of WhatsApp ons dan gewoon.
You can easily order via our webshop. Choose a standard veranda or build your veranda using the configurator. After completing the configuration, you can order directly or request a quote.
Yes. In addition to our standard sizes, we offer custom verandas. You choose the exact width and depth to the centimetre.
Standard verandas have fixed dimensions and are available faster. Custom verandas are made exactly to your desired size and include a custom surcharge.
Changes are possible as long as the order has not yet gone into production. Please contact our customer service as soon as possible.
Yes. After placing your order, you will immediately receive an order confirmation by email with all the details.
Netherlands: free delivery. Belgium & Germany: delivery costs are calculated based on distance (per kilometre). The exact costs are shown during checkout.
The average delivery time is 5 to 10 working days. For custom or specific configurations, this may vary slightly.
Yes, we deliver your order complete in one delivery, unless otherwise agreed.
Yes, pickup is possible and always free. After ordering, we will contact you to schedule a pickup time.
Yes. You will receive advance notice of the planned delivery date and time window.
We accept iDEAL, credit card, Bancontact, Sofort and Shopify Payments, among others.
Yes. All payments are processed through secure payment environments and comply with applicable security standards.
Pay-after-delivery is currently not available as standard. For business orders or larger projects, please contact us.
Yes. Our verandas and sandwich panels are designed for easy self-assembly. You will receive clear assembly instructions.
Yes, professional assembly by our team is available on request. Please contact us for this.
Our products are made from high-quality aluminium, safety glass and durable insulation panels, suitable for long-term outdoor use.
Yes. Accessories such as LED lighting and profiles can be ordered separately via the webshop.
Yes. Aluminium and glass require minimal maintenance and are easy to clean.
We offer a standard 5-year warranty on construction and system, provided it is correctly assembled.
The warranty covers manufacturing and construction defects. Wear due to improper use or incorrect assembly is not covered.
You can easily contact us via our contact page or by email. If possible, include photos and your order number.
Yes. Even after your purchase, we are here for questions about assembly, maintenance and use.
Yes. In our showroom you can view various verandas, sandwich panels and finishes.
Absolutely. Our team is happy to help you choose the right solution for your situation.
Our products are suitable for both private individuals and professionals, such as contractors and installers.
Kies je product, geef je maten door en je hoort binnen één werkdag wat het wordt. Geen verplichting, geen verkoper aan de deur.